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Cancellations & Returns

How can I return a product?
We have a customer friendly return policy - we will refund you the full amount. However, return shipping cost is incurred by the buyer. We accept returns within 7 days from the date of delivery. Please note that the below return policy is NOT applicable on orders that are custom made or custom stitched.

To return a product you need to follow these steps:

a) Send an email to with your order number mentioning the product you want to return and your bank details where you want us to refund the amount. Please ensure that bank details submitted to us are free of any errors.
b) Once an email is sent, you will receive a mailing address to which you can ship the product back and the date before which product needs to be dispatched.
c) Please put the product in its original packaging and seal it well. Make sure you bubble wrap it so that product doesn't get damaged.
d) Ship the product to the mailing address mentioned and send an email to with the tracking number. Without tracking number, product can't be tracked and can be lost in transit.
e) Once the product has reached and it is inspected to be free from any defect, your money will be credited to your bank account mentioned in step a).

If you have made an online payment, refunds will take following number of days:

1. Netbanking: 3 working days
2. Debit Card: 7 working days
3. Credit Card: 9 working days

How can I cancel an Order ?

We want you to be 100% happy when buying products from Should you change your mind after an order is placed but before it is dispatched, we will be more than happy to cancel your order. Please send an email mentioning your order number to Please note that Bedazzled has a right to reject cancellation request. Orders that require stitching / customization cannot be canceled once placed.

How do I get a defective product replaced?

We are sorry that the item received was defective in nature. Don't worry! We will send you a replacement ASAP without any extra cost. You need to notify us at of any damage (defect) within 48 hours of receipt of the product with the photograph of damaged goods. We will ask you to courier the damaged item and back and we will reship the brand new replacement ASAP. We will cover the return courier charges for the same.